User First Web

Jared Spool explains the different levels of Amazon login. I’ve seen every type of behavior he describes, but never understood why Amazon was set up that way. His explanation helps a lot and Amazon should take his advice and add explanations to its site.

Group collaboration tool

We’ve had a couple of customers interested in creating their own social networks. I need to take a closer look at Ning.

Study on download time and it’s link to usability

Big news in Europe for OpenID. Orange was everywhere in France when I was over there.