Updates on How Long People Will Wait for a Page to Load

Andrew King has a new post up highlighting recent research on how long people will wait for a page to load. Previously, the magic number was 10 seconds, but broadband has decreased our patience for slow sites.

A JupiterResearch survey found that 33% of broadband shoppers are unwilling to wait more than four seconds for a web page to load, whereas 43% of narrowband users will not wait more than six seconds (Akamai 2006).


Google found that moving from a 10-result page loading in 0.4 seconds to a 30-result page loading in 0.9 seconds decreased traffic and ad revenues by 20% (Linden 2006).

Plus a very real impact on sales:

Tests at Amazon revealed similar results: every 100 ms increase in load time of Amazon.com decreased sales by 1% (Kohavi and Longbotham 2007).